This Customer Service CV is an excellent example to use when writing your own CV. your own (available in Microsoft Word format and convertible to PDF).
A customer service resume is your first and most important communication with a prospect employer. It is the very element that can win you an interview for the position of a customer service representative in the organization of your choice. Hence, it is crucial to build a resume that is unique and effective.
Listening, Customer Service, Meeting Sales Goals, Selling to Customer Needs, Product Knowledge, People Skills, Energy Level, Dependability, General Math Skills, Verbal Communication, Job Knowledge, Excel , word .
Customer Service Resume
When building a customer service resume one need to be aware of what the employers are looking for. It is one thing to brag about your skills and another to be able to portray them as valuable for the potential employer. Looking at it from the employer's point of view the following things will make your resume an exceptional one:
Customer Service Expertise
A job seeker is mostly aware of the skills they possess. However, listing down the skills alone is not as effective as creating a strong skills base that qualifies as your relevant expertise on the job. How do you achieve that? Go through your current resume and strike of any skill that does not pertain to customer service.
List the skills down as your expertise. It is imperative to bear in mind that the skills you shortlist need to add value to your rapport.
Career Achievements
There may be countless times where you as a customer representative managed to uproot the cause of your customers' troubles and provided them with adequate solutions to get through it – make these instances the highlight of your career. List them down as your achievements. They are proof that you posses the expertise and skills to excel in your chosen field of customer service.
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MS word doc / docx