Learn about the key requirements, duties, responsibilities, and skills that should be in a salesperson job description. Salesperson Job Description Also known as a sales representative, a salesperson works in retail stores to assist customers with their purchases
Salesperson Job Description Template
We are looking for a friendly salesperson to assist customers in our store. The salesperson is responsible for greeting customers, helping them find items in the store, and ringing up purchases. To be successful as a salesperson you must have excellent communication skills. A good salesperson meets sales objectives while remaining polite and helpful to customers.
Salesperson Responsibilities:
- Greet customers.
Help customers find items in the store.
Check for stock at other branches or order requested stock for customers.
Provide customers with information about items.
Ring up purchases.
Elevate complaints to management.
Keep track of inventory.
Salesperson Requirements:
- A degree in sales, marketing, commerce or a related field would be advantageous.
Excellent communication skills.
Flexible work hours.
Basic mathematic skills.
Prior experience in retail.
Excellent customer service skills.
Motivation to work through busy shifts.
Requirements and skills
- Proven work experience as a Sales Representative
Excellent knowledge of MS Office
Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
Highly motivated and target driven with a proven track record in sales
Excellent selling, negotiation and communication skills
Prioritizing, time management and organizational skills
Ability to create and deliver presentations tailored to the audience needs
Relationship management skills and openness to feedback
Bachelor's degree in business or a related field
Frequently asked questions
What does a Sales Representative do?
A Sales Representative handles fulfilling existing accounts, obtaining new ones, and following a daily work schedule to adequately ensure the satisfaction of their customers throughout all purchase levels. While managers handle creating plans and managing inventory, the Representative helps that inventory reach the right customer's hands.
What are the duties and responsibilities of a Sales Representative?
The Sales Representative is responsible for selling products and meeting customer needs while obtaining orders from existing or potential sales outlets. They ensure that the customer is satisfied and adequately taken care of while making a purchase. This way, they can establish new accounts for their employer.
What makes a good Sales Representative?
A successful Sales Representative should interact with others in a friendly and approachable manner, helping maintain positive relations between customers and suppliers. They need to have good time management skills to stay on task when they should be.
Who does a Sales Representative work with?
Sales Representatives collaborate with Field Sales Representatives, who help deliver products and services to customers outside of an establishment or from the comfort of their own office. Each is responsible for ensuring a customer's satisfaction.
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